Testimonials

We are proud of our customer service!

Real Stories. Genuine Renewal.

At Unplugged Head Spa, every session is more than a treatment — it’s an experience of calm, care, and connection.
Our guests come seeking stillness, healing, or transformation, and leave feeling refreshed, grounded, and radiant.

Here’s what our clients have to say about their journey with us.

Monique Castillo

1 month ago

Best experience! One of the best birthday presents I have received. Recommend 100 %. Lisseth has magic hands. Will definitely return.

Kelly Hylen

2 months ago

Rihanna was such a delight and made my experience even more wonderful. She has such a calming way about her and my hair feels amazing. It was a great experience.!!!

Alexa Lubrin

2 months ago

I don’t say this lightly but this is one of the top two head spas I’ve ever been to! The space is clean, inviting, comfortable, and I loved the overall relaxing ambience with the spa music and low lighting. I got the “Unplug” with the long, thick hair add-on (extra 30 mins) and I was paired with Lisseth. All I have to say is, DIVINE from start to finish! If you’ve received any type of spa service, you can kind of tell when the staff puts more time, care, and effort into their work. Lisseth is that person. Her technique was amazing, she’s gentle and intentional and I appreciate that she asked how the pressure was, and she is so sweet to talk to!! She even gave me a small cake from Nothing Bundt Cakes as a birthday parting gift at the end! I was definitely not expecting that so thank you so much, Lisseth! :) Anytime I’m in San Diego, I will definitely make time to return here. I loved it, no complaints whatsoever. Thank you Lisseth and to the rest of the Unplugged team for making my birthday that much more luxurious!

Terri Benavidez

2 months ago

What a great experience. The details in the service are amazing. Everyone was so professional. Definitely will do it again. Highly recommend!! Bentley goes above and beyond to make sure you are satisfied. I had Briana and she was amazing.

Darinda Guzman

2 months ago

Was greeted pleasantly at the door by Bentley. Such a relaxing and rejuvenating experience. Will definitely be returning. Lisseth was so helpful and calming. Head massage was unbelievable.

Aimelene Garon

3 months ago

I booked this nice little self care treatment for my mom, my sister, and myself. All three of us absolutely loved it! So much that I know my mom and I was starting to doze off and fall asleep mid treatment. And to top it off, I made a note that I booked it as a birthday treat for myself and the owners had gifted me a Bundt cake. You can tell they really care about their clients because he had also called to follow up and asked how our experience was. I also like how they do the close up of your scalp either a camera to show you the condition of your scalp and educate with a before and after. But they emphasize more on the massage and relaxation aspect of it which I preferred as well. Definitely will be coming back here again and would recommend them to anyone who also wants a nice head-spa experience!

Kyndal DeJurnett

4 months ago

I recently visited Unplugged Head Spa and had an absolutely incredible experience. From the moment I walked through the door, every detail was thoughtfully curated and executed to perfection. It reminded me of the level of service and attention to detail you receive at luxury brands like the Ritz-Carlton or Nordstrom.

The atmosphere was relaxing, welcoming, and beautifully designed. Every step of the experience felt intentional, and I truly felt cared for from beginning to end. It's rare to find a business where not a single detail feels overlooked, but that was exactly my experience here.

If you're looking to treat yourself, unwind, and experience exceptional service, I can't recommend Unplugged Head Spa enough. I'll definitely be returning and already look forward to my next visit.

Paolo Piscatelli

4 months ago

Amazing experience! First time at a Head Spa! My Wife booked a couples head spa scalp treatment, facial, light shoulder and arm massage and blow-dry treatment. The Halo water ring on the their water bed was an INCREDIBLE touch that made me fall asleep, I was so relaxed. They live up to their name and we felt so relaxed, peaceful and UNPLUGGED. Cant wait to come back! An amazing feeling leaving, unplugged. Bri & Katherine were amazing specialists and I highly recommend either of them.

James Zheng

4 months ago

10 out of 10 recommend! We've had many massages in our lives, but a head spa scalp massage was something that we had never heard of until recently. They're not that popular yet in San Diego, but they will explode!

The instant that we came into the studio, we felt instantly at peace. We did the 75-minute couples treatment, where we were pampered, at peace, and given great information about our scalp that we weren't even aware of before. It's quite a unique experience! I instantly fell asleep because the ambiance, the treatment, and the water flowing over your hair was just so comfortable. My wife, on the other hand, was able to be a little bit more awake during the process and immediately said that we need to do this monthly.

It's a gentle treatment that helps relieve tension in places you never thought of before in a really elegant, peaceful way to get some pampering, great with someone else or just by yourself.

CVRJoyousday

4 months ago

I had such a relaxing and rejuvenating head spa massage. The gentle massage, soothing environment, and attention to detail made it a wonderful treat. I left feeling refreshed, calm, and my scalp and hair felt amazing afterward. It was also great to learn about the condition of my scalp and receive personalized insights. Even the blow-drying portion was surprisingly relaxing. Lisseth was kind, calming, & professional throughout the entire experience. I highly recommend this service to anyone looking for a self-care and relaxation.

Diana Soderling

4 months ago

My mother, sister and I booked appointments to celebrate a belated Mother's Day. The whole staff was amazing, they even had champagne for us when we arrived. The spa service was fantastic, so relaxing, and will definitely do it again! To top it off, there are so many small details they attend to that most salons overlook. Every member of this staff takes pride in their work, and are examples of true hospitality.

Basma S

4 months ago

Was in town for a conference and decided to end the visit with a nice head spa experience with my friend. We had a wonderful experience, super relaxing and it was a perfect ending to our very hectic week! Thank you for your hospitality!

Zachary Meyer

4 months ago

Unplugged Headspa is such a great place. The hospitality shown by owners and team members is exceptional. The overall experience is a 10/10 and the small details crafted into the experience really show how much care is put into each visit. I’ll definitely be back, and as someone who has a business within the industry, I truly appreciate what the Unplugged team has created for San Diego.

Eddie-My Favorite Cousin & Co

7 months ago

I surprised my girlfriend with a birthday massage at Unplugged Headspa 5171 Mission Center Rd #5, San Diego, CA 92108, and the entire experience exceeded expectations from start to finish.

I booked her the 75 minute facial scalp massage and, according to her, it was the best massage she has ever received. Her masseuse was professional, intentional, and clearly skilled. She took her time, knew exactly where to apply pressure, and made my girlfriend feel completely comfortable throughout the entire session. Nothing felt rushed. Everything felt customized and thoughtful.

What truly stood out was the attention to detail. They knew it was her birthday and went above and beyond they surprised her with a Nothing Bundt Cake and a handwritten birthday card. That level of care matters. As a business owner myself running WE TRUK, I pay attention to service standards. Small, intentional touches like that are what separate good businesses from exceptional ones.

After the treatment, they served her hot tea, set her up with a heating pad, and made sure she left relaxed and cared for. We even received a post-treatment follow-up text to ensure she was handling aftercare properly. That level of follow-through is rare.

Everything about this experience was top tier. Professional service. Elevated atmosphere. Personal touches. Thoughtful follow-up.

If you’re looking for a place that genuinely goes above and beyond, Unplugged Headspa sets the standard. We appreciate businesses that operate with that kind of excellence and this is one worth recognizing.

Cheermy Rellosa

8 months ago

This was easily one of the most indulgent spa experiences I’ve had. Everything felt well thought of, elevated, and beautifully executed.

We did the 75-minute couples treatment and it went far beyond a scalp service; it felt like a full reset from head to upper body. The facial, the scents of the products, and the flow of the treatment were all incredibly calming.

The massages were outstanding, not just the scalp, but also the neck, shoulders, arms, and hands. Every touch felt unhurried and deeply relaxing. What truly stood out was the personal care: a warm welcome, handwritten notes and tea. My hair felt light, clean, and healthy afterward, and they took their time drying and styling it. It felt like a refined, high-end spa experience rather than just a head spa. I only wish I’d booked longer. Highly recommend for anyone looking to truly unwind. A must visit and I’d return in a heartbeat! Thank you Bailey and Bri!

Elijah

8 months ago

Overall an incredible experience from start to finish. The space is very calm, private, and beautifully designed, and the head spa treatment was genuinely next level. You can really tell they care about scalp health and overall wellness not just styling, though Jaimie did an exceptional job with that as well. I walked out feeling refreshed and very much reset mentally. If you’re looking for a true Japanese head spa experience in San Diego, this place is absolutely worth it. Pops loved it too haha !!!

Dan Garrigus

8 months ago

Unplugged Headspa was exactly what I didn’t realize I needed. From the moment I walked in, the environment made it easy to fully shut off. The treatment itself felt like a complete mental and physical reset. The experience was intentional, unhurried and incredibly relaxing. It was more than just a head massage, it was a much needed reset. The staff is professional, intuitive and clearly focused on quality, not volume. I walked out feeling lighter, calmer and genuinely refreshed. Worth every penny, and I’ll absolutely be back when I come back to San Diego.

Branden Coleman

8 months ago

I took my sister to Unplugged Head Spa as a gift while we were visiting from Washington, and it was such a great experience. From the moment we walked in, the atmosphere was calm and relaxing.

The head scalp massage was amazing—very soothing and done with so much care. We both left feeling incredibly relaxed and refreshed. My sister absolutely loved it and kept talking about how good it felt afterward.

This was such a thoughtful experience to do while traveling, and I would definitely recommend Unplugged Head Spa to anyone visiting the area. We’ll absolutely be back next time we’re in town.

Shawn H

11 months ago

Where do I even start?!? From the moment I met Brianna I felt comfortable. This was my first headspace experience that left me wanting more time! The aromatherapy, the calming spa music, the room temperature and the amazing headspa bed set the foundation for an amazing service. Brianna I appreciate your patience with me and I will definitely return the next time I’m in SD! If you don’t go try this service today, schedule yourself some time in the next week. Don’t pass go, and don’t collect $200. Go now, you won’t regret it!

Mimi N

12 months ago

I've been to unplugged twice and had the most amazing experience at both times! My 1st time was with Jaimie and 2nd time was with Bri. The atmosphere was so calming, quality products and every detail! From the scalp massage to the soothing aromatherapy--was absolutely perfect. The head spa was so soothing to my nervous system.

My scalp and hair felt so clean especially for a gal who wears hair extensions. I always crave for a deep cleansing shampoo!

If you've been thinking about booking a head spa treatment, do it! This was such a beautiful reset for both my hair and my mind. Highly recommend!

Monica Olivares

1 year ago

Heavenly! The spa is small but very serene and beautifully decorated. The scents used were define and made the experience exquisite. It was so relaxing u managed to drift off towards the end. I’m would highly recommend

Kate Dolder

1 year ago

I highly recommend Unplugged. The owners are responsive and so sweet. My 11 year old daughter needed a scalp scrub after the summer and I just wanted to feel pampered. We both left loving the experience. It was the most relaxing 40 minutes and Beto and Brianna were amazing. We will definitely be back and going to tell all our friends about this hidden gem.

Book Today to Disconnect from Stress or Treat Your Loved Ones

Peace begins the moment you choose to pause. Whether you’re ready to unplug and recharge or share the gift of serenity with someone special, Unplugged Head Spa makes it effortless to begin.

Briana did my services my husband just left for deployment I love the time I have and feeling relaxed I will go to her every time

D Stephens

Such a wonderful experience! The communication was great, and the entire treatment felt personalized, calming, and thorough. Lisseth was incredibly knowledgeable, attentive, and detailed. I left feeling completely relaxed and refreshed. Highly recommend!

H Raineri

Unforgettable Birthday Experience! My wife and I came in for a couples Japanese scalp massage for her birthday, and it was hands-down one of the most relaxing experiences we’ve ever had. from the start, the staff was incredibly welcoming. To top it off, they completely surprised my wife with a birthday cake and a personalized card! Such an incredible, thoughtful touch. We absolutely loved it and will definitely be back!

R zapanta

A wonderful experience for my daughter and myself! We will definitely be back!

A Jewell-Asst.

Wonderful experience! Very relaxing and the gals are so caring

D Palmiotto

Relaxing, professional and educational. My friend and I visited the spa together, it was a 40 min service with a blow dry, which I highly recommend. The whole experience was very enjoyable and calming. We were both able to unplug and even need a few minutes to “wake up”, in the best possible way. Great service all around! Thank you Unplugged Headspa!

D Jorgic

It was so relaxing. The atmosphere is so gentle and nice. The warm massage bed is so comforting. I loved the whole experience. If you are looking for a quiet gentle head spot experience I highly recommend this place.

L Socia

As I’m going through a very rough time in my life, my sister and brother-in-law decided to gift me a head spa. I had no idea what that was but she sent me TikTok videos of what it looks like. She booked it for me and I just had my experience today. I’ve never had anything like this before, and it was excellent. My therapist was Briana, and she was amazing. She stayed very focused on me. She had a very soft voice and she engaged at the proper times and let you relax at other times. special tea was tasty. The room and set up was very in and peaceful. The owners of this business are very thoughtful and intentional and it’s obvious. The hair massage was amazing. I’ve never had anything like it before and now I have had a great adventurous experience today in the midst of all my trouble. I just wanna say thank you to the owners and the therapist because it means a lot to people like me.

C Ball

Liseth was awesome. Great experience. Highly recommend!

A Bell

M Castillo